Not me, but my brother. He was looking to buy a new Golf after his Jetta Sportwagen was bought back after diesel gate. They negotiated a good (but not spectacular) price and shook on the deal.

Then, they started the paperwork. Rather then let my brother fill out the paperwork, they insisted on having him verbally relay the information. Every time he did, they asked 3-5 times for clarification and still got things misspelled or wrong. It took almost an hour to fill everything out.

Right as they were about done, the sales manager comes in and says they can’t honor the price because he was “too slow” and that they had to raise the price by $500. My brother got up and left and never came back. They called him for months after that.