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김치전!Hamilton Nolan
2/11/14 12:18pm
Does anybody else notice that the intricate layers of institutional cantrips that ensure that nobody can succeed at Walmart, after a while, start to feel reminiscent of The Gulag Archipelago?
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  toothpetard김치전!
  2/11/14 12:33pm
  The russians were amazed by the entire aisle dedicated to toothpaste; they were further amazed to discover it was all pretty much the same crap.
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  20ssf김치전!
  2/11/14 12:51pm
  It's basically a death knell for this company. This is the same shit, that ended Borders and Circuit City. These policies, are fucking criminal, and fucking economically backwards.
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RonnieBobbyRickyandMikeHamilton Nolan
2/11/14 12:27pm
An $80,000 BONUS? I'm amazed Wal-Mart even pays their store managers a SALARY of $80k.
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  TwentyonePSIRonnieBobbyRickyandMike
  2/11/14 12:40pm
  Reading =/= You
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  Donald PumpRonnieBobbyRickyandMike
  2/11/14 12:45pm
  Most Walmart stores bring in millions of dollars a year and have upwards of 100+ employees. Running one location is about on par with running a small multi-million dollar business that is open 24 hours a day. Store managers get compensated well.
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trudibell_Hamilton Nolan
2/11/14 12:57pm

How come everybody who works at Walmart is so grouchy and surly?

I think the answer to this one is self-evident, even for those of us lucky enough to not shop there and never have to work there. Because they're working at fucking Wal-Mart.
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  Magistertrudibell_
  2/11/14 1:16pm
  Because they're fucking working.
  
  This one and some of the previous complaints was that they had a list of tasks and that list was long, so long that they didn't think they could do in one shift. So instead of them doing what they can, then passing the unfinished tasks on to the next shift or the next day like everyone does, unhappy former Walmart employees think they should have been given fewer task, so they'd would be more satisfied with their own performance or some such.
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  trudibell_Magister
  2/11/14 1:19pm
  Maybe I'm wrong, but I bet no one grows up thinking to themselves "I'm going to grow up to work at Wal-Mart!" I imagine that the way you end up working at Wal-Mart is if you have virtually no other opportunities in life at all, perhaps you live in a really shitty/poor area, maybe you're uneducated or can't afford to get an education, maybe you were never really encouraged to imagine a life of non-autonomoton possibilities, but either way you end up working at Wal-Mart because life handed you a shit deal. That's why you're surly. If it were to happen to me, I'd be surly and grouchy and mean too.
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JackOfNoTradesHamilton Nolan
2/11/14 12:14pm
Walmart, Target, Home Depot, Lowe's, ............... Crappy customer service = profit.
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  JzcaesarJackOfNoTrades
  2/11/14 12:20pm
  I can't speak for the other franchises, but I actually found the people working at Home Depot to be the most helpful people ever. Seriously, they'll help you brainstorm ideas on how to hack together various projects. It's possible that this phenomenon might just be confined to the areas I've lived in (northeast).
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  BillieHolidayJackOfNoTrades
  2/11/14 12:28pm
  I generally get great service at HD (and in fact, sometimes overkill, but then again I don't want to look a gift horse in the mouth of 10 minutes talking through my fruit fly problem when those fuckers won't die and I've exhausted homemade remedies) and pretty good service at Target (not infrequently way above what I'd expect, but it can sometimes be impossible to find a human to help on the floor). Don't like lowes, and walmart gives me the creeps, for sure.
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MagisterHamilton Nolan
2/11/14 12:58pm
My answer to the first one is that if you need someone to assist you, you should shop at a different store. Go to Penney's, Sear's, Staples or Best Buy, not a big warehouse-like store known for keeping their prices low by controlling their overhead.

When I want diamonds I don't go to Radio Shack, so why would I go to Walmart thinking that I might need help?

As for the rest, they do move their stuff around. I've always assumed it's a trick they pull on their employees to get them to straighten the shelves and restripe. I don't know where all these surly employees are, I'm going to guess they're places where people are surly, but that's not true in most of the US. And, except for the products that I assume the computer is set to keep in limited supply, I've never really had a problem with something I'm seeking being out of stock, but one of the ways Walmart keeps their margins low is by maintaining inventory that way.
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  ApplesFourJamMagister
  2/11/14 1:14pm
  Except most customers expect a high level of customer service no matter how little they're spending. I worked for Kohl's all last year and the service people expected was amazing. Working at the Customer Service Desk made me hate humanity on a level I didn't know was possible. Most people think we should dance like puppets for their measly dollars; they believe they are deigning to be our customers and the customer is always right.
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  MagisterApplesFourJam
  2/11/14 1:37pm
  A couple of weeks ago, I needed french-fried onions for a casserole-thing that I was making. I first looked by the soups because that's where they have them at Krogers, then I looked by the flavored rice, then I looked at their seasonal foods rack, then back to soups and was about to give up, when I spotted them on the canned vegetable aisle.
  
  It never really occured to me to ask an employee. First of all, it was late afternoon and my local Walmart does all their stocking at night, so the employee would have just been some college kid with a mop-handling certificate, not someone who would have actually put it on the shelf. Also I'm a dude, so asking for help may not be in my genes, but the one or two times I've done it, even the middle-of-the-night have-worked-there-for-years employees haven't always known where things are located because the store is so large.
  
  Heck, once or twice when I was looking for something equally obscure and spotted someone else looking for something, I've asked if they've seen mine and have inquired about theirs, in case I knew or where I could keep watch. It's like a scavenger hunt.
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Good-In-TheoryHamilton Nolan
2/11/14 1:06pm
Do they really set daily payroll targets on the basis of the previous year number day? I know business majors are stupid, but are they that stupid?
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  Hazel11047Good-In-Theory
  2/11/14 1:11pm
  We did this very same think when I worked at Stouffer's back in the seventies. It was amazing how the figures stayed pretty much the same from year to year - especially in the lean months of November through February. So, this is common business practice.
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  Good-In-TheoryGood-In-Theory
  2/11/14 1:13pm
  Side question: is their a "correct" or more apt phrase for what I mean by "number day"?
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The AnachronistHamilton Nolan
2/11/14 12:19pm
It's not just WalMart - I worked briefly at A Well-Known Bookstore Chain that used exactly those business practices.

Granted, those stores are smaller than any WalMart, so the resulting issues were perhaps not as pronounced. Also, the chain is declining, so they have more of an impetus to keep things lean.
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  matt.maraThe Anachronist
  2/11/14 12:46pm
  Books-a-Million?
  
  My local mall used to have a B. Dalton's (and a Babbage's...but that's a different story altogether) until Books-a-Million showed up with its mega-sized store with a crappy coffee shop in it. A few very short years later, B. Dalton's closed and its slot in the mall was taken up by a store we will all recognize for lousy customer service:
  
  AT&T.
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  trudibell_The Anachronist
  2/11/14 12:59pm
  It was policies like these that was eventually Border's undoing.
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Bull MooseHamilton Nolan
2/11/14 12:25pm
It's nauseating that despite their shameless greed disguised as PR faux pas, American's will still shop their brains out at Walmart and the company's bottom line won't suffer a bit.

'Merica.
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  glibgladiatrixBull Moose
  2/11/14 12:43pm
  I live in a mid-sized city in West Virginia, and we have Kroger, Wal-Mart, or the snazzy independent market that gets local meat, produce, and dairy. Of those three places to get food, Kroger is pretty expensive, the local market is REALLY expensive, and Wal-Mart is not. I don't blame the people in this area who choose to shop at Wal-Mart, and, in fact, over the summer, when my husband wasn't getting paid by his criminal of a boss, I had to shop there, too. This area is pretty poor, and to shame people who don't really have a choice is unfair. I, as much as the next well-educated, middle class person, do not approve of Wal-Mart's practices or the corporate thievery they and others practice, but to shop somewhere more expensive on principle is not an option a lot of people don't have.
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  trudibell_Bull Moose
  2/11/14 1:07pm
  I tried explaining this to someone once. We were having a conversation about a proposed bill, that would raise people's taxes in the area, but greatly improve public transit, so an argument could be made that it would eventually save people money. The person I was talking to said "I don't want my taxes raised." A few minutes later, they were going on about how "pricey" the local grocery was and that we should "just go to Wal-Mart."
  
  Well going to Wal-Mart actually raises your taxes. Because Wal-Mart refuses to give its employees a livable wage or whatever most of said employees collect government benefits. When we shop at Wal-Mart we're supporting them essentially creating an underclass of people who will never not be on food stamps, Medicaid, or welfare programs, and thus this gets back to the tax payer.
  
  In effect, those low-low prices aren't actually saving any of us money, they are just making us all pieces of a nasty puzzle enslaved by a huge corporate oligarchy. Not to mention of course, all the kick backs and corporate welfare that Wal-Mart itself collects from the government. It's fucking insanity how we allow this to continue and somehow act like it's patriotic to shop at Wal-Mart. Wal-Mart is basically the antithesis of everything fucking American.
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toothpetardHamilton Nolan
2/11/14 12:16pm
America loves ethical behavior, but it rewards the other kind.
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  musikcityktoothpetard
  2/11/14 2:21pm
  Americans LOVES to PRETEND they like ethical behavior.
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IbrakeforbakesalesHamilton Nolan
2/11/14 12:53pm
I used to be into couponing and would hang on couponer sites. It is known that Walmart is very terrible with that group. I don't get it when cashiers act like people are stealing if they use coupons and they want to fight with you. One time, I had $2 off ANY loreal product but the coupon had pictured a new mascara and the cashier refused the coupon saying it was for the mascara. Other times, I may have multiple coupons for same items, I take the number of items and they argue that the coupon says "one per purchase" which means one coupon per one item not one coupon per entire order.
Last time I was there, I was in 20 items or less and there was a woman 2 people behind me. While I was being rung up, the cashier rudely yells to her it's 20 or less. The lady gets rude back with her. I couldn't believe it. I used to cashier and it was a given that even if the customer brought 100 items, you ring them up. It's annoying but not worth fighting with customers.
I hate walmart
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  AquasolIbrakeforbakesales
  2/12/14 1:23am
  
  Last time I was there, I was in 20 items or less and there was a woman 2 people behind me. While I was being rung up, the cashier rudely yells to her it's 20 or less. The lady gets rude back with her. I couldn't believe it. I used to cashier and it was a given that even if the customer brought 100 items, you ring them up.
  
  You have to keep in mind, the way companies like Walmart set things up, if you don't clear a certain transaction rate, they'll find any excuse to fire you or cut you down to absurdly low hours.
  
  That stress can get to people, especially since the company does not believe in coupon consideration.
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  Jasper McKayIbrakeforbakesales
  4/30/14 2:05am
  you are an idiot
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